Refund Policy

Please note, it is your responsibility as a customer and student to write down the date and time of your class. Arc + Flame will not be responsible if you do not show up to the class you purchased. Cash refunds are only available two weeks prior to the actual class date. For example, if a class begins on February 14th, a cash refund can only occur prior to February 1st. If a refund is requested on shorter notice, we will credit the amount towards another course at the Rochester Arc & Flame Center. If there is a cancellation less than 48 hours, no refund will be given.

If you have further questions regarding refunds and returns, please contact at 585.349.7110